Refund policy
Return Policy
At Luqsee, Inc., we are committed to transparency and accuracy in all product listings. If you believe the item you received was materially misrepresented, we offer a limited return window under the terms below.
Eligibility for Returns
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Returns are accepted only if the item was materially misrepresented in the listing
(e.g., inaccurate description, undisclosed damage, or wrong item received). -
You must contact us within 3 calendar days of delivery to be eligible.
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Returned items must be in the same condition as received, with all original packaging and components included.
How to Request a Return
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Email us at info@luqsee.com within 3 days of receiving your order.
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Include:
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Your order number
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A detailed description of the issue
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Clear photos, if applicable
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If your request is approved, we will provide return instructions.
Refunds
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Refunds will be processed after we receive and inspect the returned item.
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Original shipping fees are non-refundable, unless the misrepresentation was due to an error on our part.
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Refunds will be issued to the original payment method.
Exclusions
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Items marked as “final sale” or “sold as-is” are not eligible for return unless the listing was materially inaccurate.
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Return requests submitted after 3 calendar days from delivery will not be accepted.
Luqsee, Inc. reserves the right to determine if an item qualifies as materially misrepresented and meets the conditions for return.
For any questions, contact us at info@luqsee.com.